Don't take our word for it. See what our customers have to say about working with Cision.
What Our Clients Have To Say
"CisionPoint has greatly simplified our media processes. The platform allows us to quickly gauge volume of coverage and its impact, locate reporters, expedite reports to senior executives, delineate prominent themes and much more. Best of all, it integrates a variety of media items into one central tool, which allows us to be more proactive and frees up time for other tasks."
"Cision's client service is top notch and they are always willing to work with you no matter the issue at hand (even if it may be after business hours). It's the people that really make these services worthwhile, and Cision hires those who truly understand the needs and urgency of the agency PR person and client accounts."
"The Cision team is always willing to go the extra mile for our team and our clients. They frequently assist us with last minute requests and questions, helping us give our clients the best service."
"From the time we reached out to Cision about their product through to using it everyday, the customer service and care has been incredible. Cision and its employees make it easy to keep in touch with media and stay connected everyday. Spreading the word about our product and mission wouldn't go so smoothly without all of our Cision tools."
"Typically, the level of functionality found in CisionPoint is beyond the reach of a small agency budget, but settling with another vendor usually means additional manual searches and queries -- adding more time and expense to the PR process. From the beginning, Cision has partnered with McCoin & Smith Communications to accommodate our growth and offer the right products and functionality to match our budget. Today, the software is an integral part of our operations and the latest upgrades are only making it easier for us to serve our clients. With the growing number of choices, we strongly recommend that any small consultancy or agency take a look at Cision…it's definitely not out of reach."
"I have been using CisionPoint for several years and their service is impeccable. They are available 24/7 to help you when you need technical assistance or have any questions about your account. Their system is easy to navigate and I am always able to find the appropriate media outlets for my clients. A top notch service indeed!"
"CisionPoint is a great tool for our public relations team here at Max Mara. We use the database tool most often and we always find it to be extremely helpful. The information is always up-to-date, relevant and clear. The program is easy to navigate and really user-friendly. We are very pleased with CisionPoint and would recommend it to any public relations team especially in the fashion industry. "
"CisionPoint has helped increase our reach for not only newspaper and magazine print, but radio and television marketing. I get several emails daily asking for additional information from dialog generated from our CisionPoint account. We have also been taking advantage of the new social influence options! We are now listed on many blogs—which is very beneficial for our audience."
"Just wanted to let you know that after using Cision for a while we love it. Thank you for helping us make the switch to you guys, it was worth it. The pub value information is much better and is making a big difference in our department."
"Cision is a wonderful asset to CashNetUSA! We are able to find the right contacts quicker and more efficiently. Our customer service rep is available and helpful any time we have a question. He gets back to us immediately and always checks in with us. The database is constantly growing, helping us expand our outreach efforts and staying-up to-the-minute in media changes."
"Our practice recently went through a review of Vocus, Cision, and PR Newswire. Cision won our hearts decisively, with excellent social media access, traditional media, the ability to weight stories pro/con/neutral ourselves rather than using their weighting system...pubs go down to community paper level, and the interface is very intuitive."
"Cision's user-friendly interface, top-notch customer service and up to date media contact information is the reason why it's been bookmarked on my toolbar (next to The New York Times) since I started my PR career back in 2005. Cision is the PR bible and an invaluable co-worker in the ever changing media landscape."
"Not only does Cision ensure users accuracy when confirming media contacts day-to-day, but they also employ incredible service that guarantees quality service. Simply, Cision is an invaluable resource."
"Social Publish is our easy one-stop for posting across social media platforms. From the moment we first used it, we noticed an increase in the visibility of our posts. Thank you Social Publish for making our PR efforts easier."
"Since our inception in 2008, CisionPoint has played a vital role in our agency. It is easy to navigate and is a helpful tool when tracking the success of our efforts."
"As a startup ebook publisher, working with Cision has helped us improve in record time our visibility among media and other influencers, and traffic to our website and book sales have increased considerably."
"Cision has greatly improved our Media & PR efforts. With the help of Cision, we have been able to leverage new contacts and trade publications, as well as push our news releases out in a timely and efficient manner."
Durango Area Tourism Office
"Hands down Cision is the most up-to-date and targeted media source list available. In-depth information on individual contacts and publications gives you the background and tools needed in public relations to make an authentic and successful pitch. I wouldn't be a success without this resource. It's hard to express how much I rely on the accuracy of the Cision list! It allows me to be brilliant at PR."
2012 Boutique Agency of the Year – PR Week
"Horray! Cision you have finally made searching easier, more effective and more intuitive. Thank you!"
"This was so incredibly fast to use."
"This is an awesome tool!"
"Cision's new interface is easy to use and extremely functional. Their database of contacts is robust and the content is frequently updated. Cision has made meeting our client's goals a reality!"
"CisionPoint is a necessary tool for our communications colleagues at Mandarin Oriental. The platform is easy to navigate and the detailed information is invaluable. It is a resource that we use daily."
"I am extremely pleased with CISION's on-line media database and monitoring. I selected CISION after carefully considering all options because CISION offered the best quality products and services that fit my needs exactly."
"CisionPoint helps us
track coverage better,
respond quickly to opportunities and challenges,
and report promptly to our management. Its ability to deliver
hard-copy clips, international monitoring and analysis is also critical.
CisionPoint helps us cost-effectively integrate the ways in which we monitor coverage."
"Cision really distinguishes itself with its customer service. My account team is ready to help me - whether I'm anticipating something that will air or looking for something that already did. I always get prompt results."
"CisionPoint integrates the monitoring and analysis of all of our key media."
"On behalf of our public relations team, I just wanted to express our appreciation for the outstanding customer service."