Dedicated Support Representative

Our enterprise clients are supported by full-time client services professionals who are dedicated to your organization. You’ll receive a direct line to bypass the queue and get personalized support from one of our most senior client services professionals who is responsible for your account.

Your dedicated support representative has access to state-of-the-art call tracking and knowledge-base tools to quickly access key product information, account status, and service history. They can prioritize and escalate any issues and are committed to prompt resolution of your issues.

Your support is complemented with onsite training, webinars, an online library of FAQs, user guides and white papers that will help you get the most from your CisionPoint application.

Available in this edition:

Enterprise